Emergency Response Team (ERT)
LAHSA Hotline: (213) 225-6581
Hours of Operation:
Monday through Friday
8:00 a.m. to 5:00 p.m.
LAHSA ERT offer the following services for people in the City
and County of Los Angeles who are homeless or at risk of
- Direct emergency services and transportation
- Emergency services and shelter referrals to homeless families and unaccompanied adults and youth
- Emergency assistance and referrals to social service agencies
- Outreach services to homeless encampment dwellers
Year Round Shelter Program
Shelter Hotline: 1-(800)-548-6047
(for the deaf and hearing disabled)
Hours of Operation: Daily After 5pm
Those in need of emergency shelter should call the shelter hotline for a list of pick-up points for
free transportation, rather than going to the site address itself.
All shelters open in the evening, usually after 5:00 PM.
Family Solutions System
Homeless families seeking help should dial 2-1-1 LA County, the County information and referral line.
After calling 2-1-1, families are referred to their closest Family Solutions Center (FSC), where they are assessed by staff and begin the process of accessing services. FSC staff works to place families in programs located within their communities.
Families can also be referred directly to the FSC through a partnered homeless shelter.
211 L.A. County
Dial: 2-1-1 from any touchtone phone
211 LA County is dedicated to providing an easy-to-use, caring, professional source of guidance,
advocacy, and 24 hours 7 days per week access to a comprehensive range of human services to the people of
Los Angeles County.